Contact Support

We're here to help. Get in touch with our support team for assistance with your account, technical issues, or questions.

Email Support

Send us an email and we'll get back to you within 24-48 hours during business days.

General Support:

support@boutmatrix.com

Technical Issues:

tech@boutmatrix.com

Send Email

Help Center

Browse our comprehensive help center for answers to common questions and step-by-step guides.

• Getting started guides
• Feature documentation
• Troubleshooting tips
• FAQ section

Visit Help Center

Support Information

Response Times

• Standard Support: 24-48 hours during business days
• Premium Subscribers: Priority support with faster response times
• Urgent Issues: Marked as urgent for expedited handling

What to Include in Your Support Request

• Your club name and account email
• Detailed description of the issue or question
• Screenshots or error messages (if applicable)
• Steps you've already taken to resolve the issue

Business Hours

Our support team is available Monday through Friday, 9:00 AM - 5:00 PM GMT. We aim to respond to all inquiries within 24-48 hours during business days.